The average bank customer does not know about the Customer Charter because it was designed - under Mr Rajan's regime - to be a lame duck initiative from the start: violating the charter has no consequences, points out, Debashis Basu.
Here's how Mr Murli does it. What's your strategy?
'Parsis are brought up with a great sense of the importance of truth and speaking your mind.'
Industrialists have the same complaints as they did in the UPA's second stint.
'Shah Rukh Khan is a born entertainer.' 'From five year olds to a 105 year old, Shah Rukh will charm and entertain everyone.' 'With Salman, a lot of people have come back intimidated.' 'But I enjoy my adventures with Salman because you just have to be yourself.'
'By manipulating India's electoral laws, the aim of the Modi government is to weaken democracy to such an extent that it ultimately crumbles.'
Gimmicks such as appointing high-profile brand ambassadors like Sachin Tendulkar will not work.
Narendra Modi is no reformist, but here's how he could yet change the path India's economy.
'I could have joined the BJP in 2014, the doors were open.' 'I stayed on with the TMC, a party I was involved with since its very inception.' 'But today enough is enough.'
'When you start distributing wealth, you end up distributing poverty.'
How the 4 ministries have performed
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